
Clear, complicated, complex, chaotic — sense the domain, then act.
David J. Snowden (b. 1954), a Welsh management scientist, created the Cynefin framework at IBM's Institute for Knowledge Management and founded the Cynefin Centre (later Cognitive Edge / The Cynefin Co.) to develop it. His 2007 HBR article with Mary E. Boone brought sensemaking-based decision frameworks to a mass leadership audience and won the Academy of Management's outstanding practitioner-oriented publication award.
Snowden's Cynefin framework gives leaders a sensemaking device: different domains demand different responses — best practice in clear contexts, experts in complicated ones, safe-to-fail probes in complexity, immediate action in chaos.
The era: Distributed & Complex — Distributed, dispersed, interdependent, embedded in interaction; leadership as learning; global competencies; combine all theories.
Clear, complicated, complex, chaotic — sense the domain, then act.
Where this work feeds the Open Sky frameworks.
Fellow travelers on these threads:
Categorize before you act: clear, complicated, complex, or chaotic.
In complexity, run safe-to-fail probes in parallel — amplify what works, dampen what doesn't.