◈ An Open Sky Pillar · Scholar Gallery Walk · Leadership Theory

Paradox Theory

Wendy Smith & Marianne Lewis · 2011 · Human-Centered & Paradoxical

Competing demands are interdependent — embrace both/and.

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Room I
The Person

Wendy K. Smith (Dana J. Johnson Professor, University of Delaware's Lerner College) and Marianne W. Lewis (dean, University of Cincinnati's Lindner College) built paradox theory over two decades of collaboration begun in doctoral studies. Their 2011 Academy of Management Review paper won the journal's Decade Award; Both/And Thinking (2022) carried the theory to practicing leaders.

Room II
The Idea in Context

Smith and Lewis's dynamic equilibrium model (AMR Decade Award winner) established paradox as a core lens: organizational tensions — stability/change, learning/performing — are persistent and interdependent, and thrive when embraced rather than resolved. Both/And Thinking translated the theory into leadership practice.

The era: Human-Centered & Paradoxical — Psychological safety, vulnerability, identity, and both/and thinking. Leadership as creating the conditions for learning — and holding competing truths at once.

Room III
The Big Idea
The Enduring Contribution
The scholarly foundation of Open Sky's Both/And framework — the map's newest worldview shift.

Competing demands are interdependent — embrace both/and.

Room IV
Landmark Works
2011
Toward a Theory of Paradox (AMR)
Landmark Work
2022
Both/And Thinking
Landmark Work
Room V
Open Sky Lineage

Where this work feeds the Open Sky frameworks.

Thread · Both/And Thinking
Follett's integration → contingency's fit → Smith & Lewis's paradox theory → Brown's strong ground.
Open Sky Module: Both/And Thinking →

Fellow travelers on these threads:

1924
Law of the Situation
1967
Contingency Theory (Org Design)
2015
Outsight & Working Identity
2010
Daring Leadership
Room VI
In Practice

Name the tensions you face as paradoxes, not problems to solve once.

Move from either/or to both/and: ask how competing demands can fuel each other.

Room VII
Reflection Gallery
Which tension do you keep 'solving' that keeps returning?
Where would holding both — instead of choosing — create energy?
Room VIII
Sources & Further Reading
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